Norwich
Hotel Chocolat

Hotel Chocolat

Local Coffee in Norwich

4.5 412 Google reviews

+44 160 363 00 65Chantry Place, Norwich, NR2 1SQ

Hotel ChocolatHotel Chocolat, photo 2Hotel Chocolat, photo 3Hotel Chocolat, photo 4

Where to find them

Chantry Place, Norwich, NR2 1SQ

Free newsletter

More of Norwich in your inbox

Local news, new businesses and what's on from Norwich Pulse, once a week.

Get directionsOpen in Maps

About

We invite you to visit our Norwich chocolate shop, where you'll receive a warm welcome from our knowledgeable and passionate team of cacao lovers. Our tranquil haven is filled with elegant chocolate boxes, generous Gift Collections, velvety-smooth hot chocolate flakes, and so much more. Those looking for a thoughtful present for a loved one will be spoilt for choice — as will those searching for a little self-care treat. After browsing our extensive range, why not take a moment to enjoy a hot chocolate or portion of our Ice Cream of the Gods as you watch the world go by from our cosy café?

Amenities

Accessibility

  • Wheelchair-accessible entrance

What people say

5 out of 5 stars

“Great service from Beth, lovely drinks and a friendly smile”
Google review · Sep 2026

5 out of 5 stars

“Needed something sweet and naughty, the iced chocolate with chocolate whip on top did the job perfectly :)”
Google review · Sep 2026

4 out of 5 stars

“Its a Mars premium brand , (Chocolat got bought out a couple of years ago). Quality may have slipped a bit but its still good chocolate at a price. The shop itself is ok and staff are fine. They do give good student and blue light discounts ( lesser folk need to pay the full price) their little cafe area sells rather nice ice creams etc i dread to think how much chocolate walks out of that shop but at least its in a mall so thats a deterrent”
Google review · Sep 2026

Hours

Monday
9 am to 6 pm
Tuesday
9 am to 6 pm
Wednesday
9 am to 6 pm
Thursday
9 am to 6 pm
Friday
9 am to 6 pm
Saturday
9 am to 6 pm
Sunday
10:30 am to 4:30 pm

More Local Coffee in Norwich

Bakers + Baristas Coffee shop
Serving barista made coffee, blended iced drinks and a wide range of muffins, baguettes, panini's, toasties and sweet treats all freshly made in-store everyday.
Costa Coffee Coffee shop
Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.
Black Sheep Coffee - Chantry Place Coffee shop
Are you ready to leave the herd? Black Sheep Coffee is here to rid the world of boring, average-tasting coffee. Fuel your day with our signature specialty-grade Robusta coffee or premium ceremonial-grade matcha, alongside refreshing iced drinks, teas and lemonades. Pair your drink with our famous Norwegian waffles, all-day breakfast or freshly baked pastries. Whether you're grabbing your morning coffee or matcha, catching up with friends, taking a study break or looking for a quick bite, we've got bold flavours, quality ingredients and something for every craving. Dine in, take away, order for delivery or stay awhile – there's always something new to discover at Black Sheep Coffee.
Shaake Coffee shop
A café on St Stephens Street in Norwich.
Caffè Nero Coffee shop
Casual coffee shop with a menu of light dishes & specially blended hot & cold drinks.
Starbucks Coffee Coffee shop
Seattle-based coffeehouse chain known for its signature roasts, light bites, iced tea and iced coffee and WiFi availability.
M&S Café Coffee shop
M&S Café has been a quiet and comforting place to wind down and recharge since 1935. Focusing on service with a smile, we're proud to offer great quality barista-made coffees and iced drinks. We serve a delicious range of freshly cooked breakfast rolls, toasties, wraps, sausage rolls and sandwiches, alongside decadent cakes and pastries. Whether you're stopping for a quick coffee, a hearty brunch or an afternoon treat, our cafés are the perfect foodie pitstop.
Café Royal Coffee shop
A café on Theatre Street in Norwich.
Norwich Pulse

© 2026 Norwich Pulse.

Norwich Pulse covers the people, decisions, and moments that shape life in Norwich and the wider Norfolk community. Every edition brings you clear, grounded reporting on local news — the kind that actually affects where you live. Subscribe to stay connected to the city on your own terms.

© 2026 Norwich Pulse.